CQC are changing the way they inspect, Avondale has done work as a team to adapt ways of working to align with CQC’s new approach. Resident and visitors feedback will still form a large part of how we assess how we are performing and it will for CQC too, so please let us have your feedback if you have any.

PAMMS (Provider Assessment and Market Management Solution) is a quality auditing system used by social care commissioners to ensure standards in care homes such as ours are as they should be (it is like CQC’s inspection, but for social care !). The Service volunteered to be part of the pilot for this in Knowlsey MBC. We successfully achieved a rating of Excellent overall, the highest grading you can achieve, this being based on 16 areas with 14 of those areas rated excellent and the remaining ones as good.

Avondale Roots and Shoots

We are really lucky to have been supported by our wonderful friends at the Oliver Lyme Charity by means of a grant to help get our Avondale Roots and Shoots project of the ground.

The project is to get more residents gardening and enjoying nature for their wellbeing and staffs too and to help us grow even more of our own produce which we use in the catering department for the residents benefit. Already we have been able to repave and upgrade pathways, clear old raised beds for new ones to go in and replace poly tunnels for growing fruit and veg. There will hopefully be a new social hub with welfare facilities and reflective/quiet space to chill out in too. Hopefully by spring we will be able to welcome others to get involved too.

We have used some of the excess produce this year to help others too, supplying some fresh veggies and fruit to the local food bank at the Salvation Army centre in Prescot.

Please help – We are always appreciative of any additional financial support and can work wonders with that received such as with the OLC donation. All donations help with resident activities, welfare support etc. so although times are seeing more restraints on all our purse strings, if you do want to donate any amount no matter the amount, you can do so at www.justgiving.com/delphside. Alternatively you can send donations direct to the service made payable to Delphside Ltd. Every penny goes directly to helping support those in our care.

Ongoing Risk of Covid-19, Flu, ARI’s and viruses on Avondale MHC

The guidance continues to change for care homes like Avondale MHC and we still need to ensure people are safe. Whilst it will no longer be a requirement to always wear a mask in our home we will in some circumstances ask that people do, such as if there is an suspected or actual outbreak of infection/illness, if visitors or staff have symptoms of respiratory illnesses etc. We continue to request all visitors to please support the wellbeing of those at the service and please do not attend unless they are free from symptoms of viruses and if you do need to visit and are unsure we can plan and risk manage this with you to mitigate risk of transmission to you, your loved one or others.

Please ask us for more help or information on this if you need it or click on the visitors information button here.

Thank you all for helping us stay safe and keep others safe.

Visitor Information