Its official, Avondale is an Outstanding service as rated by CQC in December 2019

Our rating came through in December 2019 and we had lots planned to build on that, all of which is either cancelled or on hold indefinitely due to the current Covid-19 pandemic. Hopefully these can be rearranged for future, we will keep you updated with that.

Impact of Covid-19 on our service

We have had to close our doors to visitors, family and friends to protect the residents in our care and residents’ themselves are self-isolating, shielding or being nursed in isolation as Covid positive, over 70% of those are classed as high risk in relation to Covid risk. This being due to the fact that as well as mental health care needs, we have residents with various serious cancer care needs, heart, respiratory, immune system and wound care needs and some that need palliative care.

We have many, many more measures in place to help protect those in our care and our staff, but oftentimes these can unfortunately impact on the mental health of those living at our service, as it does with you or I with the current lockdown measures. We may all in the wider community, feel frustrated or angry at having our liberties taken away, anxious, scared or even depressed with the current information and matters at hand directing everyday life, keeping loved ones away or stopping us following our usual routines. That is magnified for those in our care and they need additional care and input as a result. Our fabulous staff team are trying their absolute hardest to do provide that care in these most difficult unprecedented times with limited support from outside agencies.

Costs have risen for PPE and that we can get is limited; cleaning, hygiene and care products are being impacted by the supply chain and staffing has been quite drastically impacted on. Equally we as a Charity and non-profit based service are reliant on beds being filled, we cannot at present due to the risks posed allow admissions, so we have hugely increasing costs and much reduced income.

Please help- if you can please help by donating a small amount if you can to assist. You can do so at or send donations direct to the service made payable to Delphside ltd. Every penny will go directly to helping support those in our care to stay safe.